PAKONEENGINEERS Help Center
Need Assistance? We’re Here For You!
1. Product & Services
Q: What types of cooling towers do you manufacture?
A: We specialize in FRP (Fiberglass), steel, and concrete cooling towers for industrial use, with capacities ranging from 50TR to 2000TR+.
Q: Do you provide installation services?
A: Yes, we offer end-to-end solutions including design, installation, and commissioning.
2. Orders & Payments
Q: What payment methods do you accept?
A: Bank transfers, cash (with receipt), and online payments (coming soon).
Q: Is there a warranty on your products?
A: Yes! We offer a 10-year structural warranty on FRP towers and a 2-year warranty on mechanical components.
3. Technical Support
Q: How do I maintain my cooling tower for optimal performance?
A: Regular cleaning, water treatment, and annual inspections are recommended. Download Maintenance Guide.
Q: My cooling tower is leaking. What should I do?
A: Contact our 24/7 emergency support at 0333-4478856 for immediate assistance.
4. Shipping & Delivery
Q: How long does delivery take?
A: Standard delivery takes 4-6 weeks after order confirmation. Expedited options are available.
Q: Do you offer international shipping?
A: Currently, we serve clients within Pakistan only.
📞 Phone: 0333-4478856 (24/7 for emergencies)
📧 Email: support@pakoneengineers.com
🕒 Hours: Mon-Sat, 9:00 AM – 6:00 PM
Why Choose PAKONEENGINEERS Support?
✅ Expert Technicians – Certified cooling tower specialists
✅ Fast Response – 24/7 emergency service available
✅ Local Presence – Serving all major industrial cities in Pakistan
Whether you need a custom quote, technical consultation, or emergency service, our expert team is just a call or click away.
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